We want to make it
convenient! You may call us on our toll-free telephone
number, you may fax us, or you may send us your order by
mail. You may contact us by e-mail, but until security is
perfected, we caution you not place your order by e-mail.
Methods of Ordering:
We offer three easy methods of ordering.
- Give us a toll-free call at 1-800-401-1192, within the U. S.
Our international customers are welcome to call us at
520-529-5545. We will be available Monday through Friday from 7
AM to 8 PM MST, and Saturday 9 AM to 5 PM MST. At other times,
you will reach our voice mail.
- Complete the order form and
fax your order to us. Our fax number is 520-577-1456, and it is
on 24 hours a day, 7 days a week.
- Complete the order form and
mail your order to us at:
Canyon Country Originals, LLC
6030 East Fangio Place
Tucson, AZ 85750
Click here to go to the order
form.
If you have a preference, please call us, toll free
at 1-800-401-1192. This way, we can talk about the item, and give
you a complete description. For non-confidential and non-credit
communications, you may also reach us by e-mail at
cainfo@canyonart.com.
Methods of Payment:
We accept Visa, Mastercard and American Express. We
are very enthusiastic about the World Wide Web, and the freedom it
gives us to communicate with you. However, we are very security
conscious. To date, we have found few secure methods of using the
Internet and the World Wide Web to communicate financial
transactions. When we feel that there is fool-proof encryption
software, for online Internet transactions, we will be among the
first to use it. Until the time when we are completely sure, we ask
that you give us your credit card payment information over the
phone, via fax, or through the mail.
We also accept payment by:
- Personal or Business Check
- Cashier's Check
- Bank Draft
- Money Order
- Bank Transfer
Purchases paid for with one of the above methods will receive a 5%
discount off the total price. Orders paid with personal or business
checks will be delayed to clear your bank.
Additional Charges:
- Arizona residentsplease add 5.6% state sales
tax
- Packing and Shippingour usual charge is $15 per
package, which includes three-day air, FedEx or UPS.
For most pottery or kachina orders, when there are more than one
item, there will be a Packing and Shipping charge for each item.
(We reserve the right to change this, and you will be notified
of the change. Large and/or unusual shapes will naturally be
more. Also, shipments outside the USA will be quoted seperately,
and can be rather expensive, although we do our best to find
safe, economical shipment.)
Methods of Shipping:
Unless otherwise specified, we ship either by Federal Express or
UPS, third-day delivery. We have found that the shorter the delivery
time, the less chance there is for damage.
Since all items are insured for the value of the purchase, you
must collect on your end for any damage in shipping, directly from
FedEx, UPS, or any other carrier specified by you.
Please note that we try to ship so your package will not be in
transit over a weekend, unless other arrangements are made.
Satisfaction Guaranteed:
We will cheerfully take back any purchases you make, and refund the
purchase price, provided you notify us within 10 days of the receipt
of your order. And, of course, the merchandise must be returned in
the same condition as when it left our store. Shipping and handling
charges are non-refundable. Transportation for the return must be
prepaid by you.
Many of our collector pieces are vintage pieces. There will almost
always be some signs of wear on these items. If any scratches, etc.,
are significant, we try to point this out in our descriptions.
However, if the item shows more wear than is acceptable to you,
again, we will cheerfully take the item back and refund your money,
under the return policy stated above.
We depend on our customers' satisfaction! You are important to us.
We will do our best to please you, and keep you coming back to our
Cyber Gallery for Canyon Country Originals. If you have any comments
to make, please call us on our toll-free 800 number. We would be
delighted to get to know you better.